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OCR: Common Troubleshooting: 1) Video Does not play at all Answer: Mac + PC : Reinstall QuickTime 2) Video Plays Back Slow Answer: Mac: Turn off all extra extensions and shut off Virtual Memory. IBM: Make sure you have the latest video driver for your card. Both: Upgrade to a faster CD-ROM Drive 3) No Sound Answer: Mac: Go to the Sound Control Pannel and make sure that your out going sound is turned on. IBM: Make sure that you have the latest Sound Driver Installed for your PC Sound Card.